Convert More Website Visitors Into Leads, Consults, Tours & Appointments With Live Chat.
We guarantee a positive return on investment.
We promise to generate more leads while reducing client acquisition costs from your existing website traffic.
In our experience, there is no substitute for the human element in an otherwise robotic process, especially when it comes to matters of the heart. By serving and building a genuine relationship with the visitor, we can educate them, make them feel important and understood, and make them feel comfortable taking the next step. In doing so, we can guarantee a positive return on investment.
SiteStaff live chat software is secure and guarantees compliance with every chat and email we send.
You need it; we provide it. We are here 24/7 to aid you with your live chat software needs.
Our college-educated, American Chat Hosts are recruited, hired and trained to do one thing: provide flawless chat for your business.
Your Success is Our Business
We are first and foremost, students and servants to our clients. We align culturally with them and their vision to directly impact the success of the companies we work with.
Industries We Serve
Creating an emotional connection on your community website is pivotal. Learn More
HIPAA-compliant chat transcripts protect the conversation and your liability. Learn more
Offer a private communication channel where prospects may consult a financial planner or adviser. Learn more
Allow customers the ability to ask questions before they are prepared to speak to your practice. Learn more
Buying Has Changed
Bill Jennings, Owner/CEO of SiteStaff, explains how live chat is an integral part of the new buying process. Live chat gives a website visitor the same greeting and experience as someone who would be physically visiting your place of business.
We Integrate With Them, To Make It Easier For You
The Latest Industry News and Insights on Live Chat
In any business, two-thirds of customers have a problem that needs to be addressed. They also have plenty of negative feedback that makes handling live chat service all the more challenging. Studies have found that 72% of consumers are likely to switch to another brand or service after a bad…
This past year, law firms worldwide have faced more challenges in their day-to-day work. With social distancing methods in place, lawyers have become more limited in obtaining new leads to convert into clients. Live customer chat support is still a relatively untapped source for many firms that won’t just help…
In today’s world, where customer service is everything, it’s not enough to have just one channel to provide customer support for your business. Customers are always looking for more convenient and more comfortable ways to get in touch with companies. One of the most common practices nowadays is to outsource…
