SiteStaff is a proactive live chat service provider for elite businesses offering the most personalized services.

We can all agree that your company website has become the new front door to your business.  Your visitors enter with intent and need to be met and greeted with the same first impression as anyone who visits your company’s physical location.

SiteStaff Chat understands the single most important component to your successful business is your culture.  It’s that culture which separates your business from those like it.  It’s what people buy.

We go to great lengths to learn, understand and become an extension of that culture.  You have focused on building your desired culture. Your website visitors deserve to experience it.

US-Based Chat Hosts

Our college-educated, American Chat Hosts are recruited, hired, and trained to do one thing: provide flawless chat for your business. We believe chat is an art form, and your website is our canvas.

Your business is unique, and your future customers want to know why. We go to great lengths to learn what makes you different so we can answer personal questions, paint a mental picture, and build an emotional connection with your visitors. This is a proven way to generate the highest quality, most qualified leads.


Are you interested in a career with SiteStaff? Click here to learn more about joining our team.

Focused on Your Needs

There is a reason we’ve shown growth for our ninth consecutive year. We have approximately a 97% client retention rate. We simply focus on increasing our client’s monthly top-line revenue. We are passionate about what we do and it’s all we do. Our attention is targeted on our client’s need for new client acquisition. We are hands down the best at converting website traffic into paying customers.

More About SiteStaff Chat

We took 30-years of business experience and created a company based on what we learned. The company was founded in 2011 by Bill Jennings. His goal was to create a company where anyone that became associated with it won. He brought with him all of the good and subtracted all of the questionable. Nine years later, the company has shaped into a business of best practices with a stellar value proposition. Because we put such a high level of importance on excellence, SiteStaff Chat guarantees positive results.

Leadership Team

bill jennings

Bill Jennings



Michelle Korb

Chief Technical Officer

Wendi Jennings

Director of Operations

Business Development Team

marc cherabie

Marc Cherabie

Executive Director of Sales


Jennifer Manmano

Quality Control Specialist

David Osborne

David Osborne

National Account Manager

melissa morrisette

Melissa Morrisette

Outside Sales Associate

Mike Mullenmaster

Mike Mullenmaster

Regional Sales Director


Marisa Huston

Director of Service Excellence


Connor McBride

Client Success Manager

Robert Bills

Senior Sales Consultant


Melissa Pietkiewicz

Client Services Manager