24

Jan

What is Live Chat for Medical Practices?

By SiteStaff Team on Apr 8, 2020 7:57:00 AMLive chat is growing by leaps and bounds across all industries, and medicine is among the top users. According to Comm100, the healthcare industry has the highest live chat satisfaction rates, with 93 percent of visitors expressing satis...

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24

Jan

5 Ways Live Chat is Helping Senior Living Communities During the Pandemic

By SiteStaff Team on Apr 1, 2020 7:43:00 AMDuring this unprecedented time, senior living communities have risen admirably to the call to lock-down residents and comply with stringent federal requirements for disinfection, infection control, and other life-saving protocols. In add...

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24

Jan

Live Chat Options - A Comparison

By SiteStaff Team on Mar 25, 2020 7:25:43 AMProfessional service firms and practices aren’t selling shoes or guitars or fish tanks; they’re selling their expertise and experience. That’s why live chat for professional service firms like law firms, senior living...

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24

Jan

Live Chat — Overcoming Perceived Problems

By SiteStaff Team on Mar 18, 2020 7:23:20 AMLive chat is no longer just a great new idea; it’s become the go-to marketing and customer service platform of choice for companies and consumers. For many businesses, having live chat is as simple as install and go; Still, for pr...

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24

Jan

Live Chat for Plastic Surgeons — What to Look For

By SiteStaff Team on Mar 11, 2020 7:00:00 AMJust as your patients require their plastic surgeon to be an expert, surgeons want expertise to be proven by their live chat providers as well. But what should a plastic surgeon look for when considering a live chat provider that sets t...

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24

Jan

6 Stats: Live Chat and Medical Practice Growth Go Hand-in-Hand

By SiteStaff Team on Mar 4, 2020 7:00:00 AMExpanding a medical practice may seem like a full-time job if you consider some of the suggestions for enticing new patients. These include ideas like holding open houses, speaking at local events and meetings, and other time-consuming e...

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24

Jan

Will Google Penalize My Website for a Live Chat Pop-Up?

By SiteStaff Team on Feb 26, 2020 7:35:00 AMThe answer is: Yes. No. It depends. Here’s the rest of the story. The internet used to be a sort of wild, wild, west with different search engines vying for sheriff. Today, however, one search engine, Google, has taken the lead w...

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24

Jan

Cost vs. Value: Live Chat for Professional Service Firms

By SiteStaff Team on Feb 19, 2020 7:21:09 AMWhen considering live chat providers, it’s easy to get bogged down comparing costs for different digital features, especially if the technology is not your area of expertise. In fact, professional service businesses like cosmetic...

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24

Jan

Is Live Chat HIPAA Compliant?

By SiteStaff Team on Feb 12, 2020 6:45:00 AMThe Health Insurance Portability and Accountability Act of 1996 is a far-reaching law meant to “improve the efficiency and effectiveness of the health care system.” When it was passed, online technology was in its infancy, a...

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24

Jan

6 Ways Your Cosmetic Surgery Practice Can Prevent Losing Patients

By SiteStaff Team on Feb 5, 2020 7:00:00 AMGetting new patients is hard work, but keeping them doesn’t have to be.  Although not every patient will return for a second or third procedure, making sure your cosmetic surgery patients are happy not only with the results bu...

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