24

Jan

How much is live chat software?

By SiteStaff Team on Oct 22, 2020 7:30:23 AMLive chat has taken the internet by storm, quickly becoming the preferred mode of communication between companies and the public. From customer service to lead generation, it’s hard to beat live chat for fast and effective outreac...

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24

Jan

What is the best online chat service?

By SiteStaff Team on Oct 13, 2020 5:06:28 PMFor professional service firms, online live chat can be an exceptional addition to improve marketing as well as customer service. But how to choose? The best online live chat service is the one that best fits your business or practice...

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24

Jan

How does live chat support work?

By SiteStaff Team on Oct 8, 2020 12:20:27 PMLive chat support is the go-to online tool for connecting with the public on computers, tablets, iPads, and mobile phones. But it may seem like a complicating factor for the non-technical business owner, while it is actually a simple an...

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24

Jan

How to Get More Tours and Consults on Mobile

By SiteStaff Team on Sep 24, 2020 7:00:00 AMIt’s a fact, the use of mobile devices by seniors is growing. According to aginginplacetech.com’s report, Technology for Aging, 2020 Market Overview, through 2019, 53% of seniors age 65 or more used a smartphone, as did 62%...

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24

Jan

Debunking HIPAA-Compliant Live Chat Myths

By SiteStaff Team on Sep 21, 2020 1:49:55 PMMaintaining compliance with the Health Insurance Portability and Accountability Act of 1996 is an ongoing battle, especially when myths circulate and cause confusion. When it comes to live chat and HIPAA, several myths are out there tha...

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24

Jan

HIPAA Compliance: Digital Marketing Strategies for Healthcare

By SiteStaff Team on Sep 9, 2020 8:00:00 AMDigital marketing for healthcare has become a lot more complex since the passage of the Health Insurance Portability and Accountability Act of 1996. The HIPAA Privacy Rule, regulating how protected health information is managed, includes...

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24

Jan

Is Your Live Chat Meeting Expectations? 5 Key Indicators

By SiteStaff Team on Sep 3, 2020 8:37:59 AMLive chat provides a great service to potential clients and patients who expect quick and professional assistance. But how can you tell if live chat is also meeting your expectations? Take a look at five of the most important key indicat...

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24

Jan

Best Practices for Live Chat Leads

By SiteStaff Team on Aug 12, 2020 3:37:36 PMLive chat can open up a whole new world of clients and patients simply by being available. But to get the leads you want and need, it’s important to maximize each conversation to turn inquiries into prospects. This requires a live...

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24

Jan

Steep Price of Failing to Ensure Your Live Chat is HIPAA Compliant

By SiteStaff Team on Jul 31, 2020 10:02:07 AMThe Health Insurance Portability and Accountability Act of 1996 or HIPAA is a very complex set of regulations designed to protect patients’ personal health information on several levels — spoken communications, written comm...

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24

Jan

Four HIPAA Compliant Live Chat Factors

By SiteStaff Team on Jul 16, 2020 10:38:10 AMReal-time mobile and live-chat communications are becoming the norm in health care and other businesses. Patients and clients appreciate the ease-of-use, and practices can save precious time while maintaining relationships. But with th...

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