07

Nov

Why Is Live Chat Important For My Website?

Since its inception in 2002, Live chat has become a staple of online businesses. This online customer service technology includes various features, such as online chat, help desk software, and analytical data. With this software, representatives can chat and get acquainted with n...

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07

Nov

How Can Live Chat Help Seniors?

Live chat is an online customer service program that provides businesses with several online features that can help their businesses, such as an online chat, a help desk interface, and web analytics reports. This technology gives website moderators the ability to initiate chats w...

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06

Oct

How Can Live Chat Increase Customer Satisfaction?

The need for online customer service is currently higher than ever, and businesses continually want to increase customer satisfaction. Prospective customers have higher expectations about the ease of getting a question answered quickly and being able to chat with a natural person...

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06

Oct

How Can Live Chat Help the Aesthetics Industry?

Digital marketing has been an incredibly effective strategy for the medspa industry. It highlights the different assets that every med spa can offer to aesthetic patients worldwide. One aspect of digital marketing that can help the aesthetics industry is live chat.In the aesthet...

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21

Sep

How Live Chat Can Support Your Financial Clients

The financial industry is one of the leaders of the digital revolution in business, and today we enjoy entirely digitized financial services. However, the success of financial services dramatically depends on client trust. This sector handles the most sensitive client data, inclu...

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21

Sep

How Can Live Chat Improve Your Law Firm’s Sales?

If your law firm has a website, being able to communicate with visitors instantly can increase your firm’s intake of new clients, which is why live chat software is an intelligent addition to your online marketing and advertising efforts. When visitors engage with your live...

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27

Jul

Do Customers Like Live Chat?

Accelerated by COVID, online sales have overtaken in-person sales, and now capture a massive market share. One of the key facets of the success of in-person shopping is interaction with sales staff. Live Chat is the ideal answer to the customer who needs information, exactly when...

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27

Jul

How Live Chat Can Improve your Leads

Online shoppers are a savvy bunch. They know they are tracked by algorithms and may even appreciate seeing targeted ads on social media. They know how much money they are willing to spend, are looking for deals, discounts, special offers, or specific items, and have a good idea o...

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08

Jul

Man smiling with a headset on and looking at a computer.

The Importance of Communicating with Customers Directly

Among the most important metrics for your company’s profitability, growth and future are: Cost to acquire a customer Cost to retain a customerMost companies track the costs related to profit margin fluctuations, such as the cost of advertising measured against custom...

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08

Jul

Bunch of people looking at papers and a tablet.

How Live Chat Can Increase Your Leads

Spoiler alert: Live chat can create a phenomenally positive customer experience. Customer experience is widely regarded as the key competitive advantage and lead generator among the most successful companies today. Who uses live chat?Texting from a mobile device has become...

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