12

Apr

Benefits of Live Chat for Your Business

The need for online customer service to meet the expectations of your potential customers is more profound than ever. Live chat is a crucial part of attracting and keeping satisfied customers for your business. There’s a reason 38% of consumers are more likely to buy from a...

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12

Apr

Live Chat for Customer Service

Aside from your services, customer service is everything when it comes to attracting and maintaining happy, satisfied consumers. Live chat services help build loyalty, increase sales and improve the overall success of a business, practice, or company. These days, the need for onl...

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24

Jan

A Look Back at Live Chat in 2020: Lessons Learned

By SiteStaff Team on Jul 14, 2021 9:10:29 AMLooking back, 2020 was full to the brim with lessons learned about life on many levels. For professional service firms including senior living, finance, the law, and cosmetic surgery, one of those lessons was the overwhelming need for l...

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24

Jan

Woman smiling on laptop

Fulfilling Expectations: Live Chat for Plastic Surgeons

By SiteStaff Team on Jul 6, 2021 10:52:12 AMWe are at the beginning of the end of a long wait to get life back on track. That means readjusting and looking at how the past months have changed or further clarified consumer expectations. For plastic surgeons, the bar remains high a...

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24

Jan

New Stats that Show Why Your Plastic Surgery Practice Needs Live Chat

By SiteStaff Team on Jun 8, 2021 2:47:40 PMThe past year has changed many aspects of business for plastic surgery practices, including forcing the need to ramp up online services. Consumers and prospective patients now have higher expectations for what can be accomplished online...

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24

Jan

5 Tips for Optimizing Your Senior Living Website in 2021

By SiteStaff Team on Jun 2, 2021 10:41:56 AMA website is a senior living community’s two-way window to the world, but it’s only effective when kept up-to-date and optimized. To meet the needs of visitors and the ever-occurring changes to search engine optimization, se...

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24

Jan

Top Tips for Getting and Keeping Plastic Surgery Patients

By SiteStaff Team on May 25, 2021 10:07:21 AMPatient relationship management helps plastic surgeons gain and retain patients, and it’s never been as important as it is now. But there are ways to focus on patient relationship management and develop the edge every plastic sur...

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24

Jan

Does Live Chat Increase Conversion Rates for Senior Living?

By SiteStaff Team on May 18, 2021 12:51:59 PMLive chat has been gaining ground in industries worldwide, and senior living is no exception. But while live chat is an excellent tool for meeting, greeting and helping prospective new residents, does it really have an impact on senior...

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24

Jan

Should Plastic Surgeons Use Live Chat Agents or Chat Bots?

By SiteStaff Team on May 11, 2021 10:43:28 AMLive chat has helped many businesses retain and gain patients during the past year, but does it matter whether the live chat hosts are chat bots or humans? That depends on what a business needs to accomplish. When it comes to live chat...

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24

Jan

How to Create a Virtual Tour of Your Senior Living Community

By SiteStaff Team on May 4, 2021 11:40:06 AMIf there is one lesson learned by the senior living industry during the COVID-19 pandemic, it’s that virtual tours are a must-have. Still photos alone are great, but there is simply no replacement for a video virtual tour that pro...

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